Privacy Policy money88 – Our Commitment to Protecting Your Data

Money88 collects several categories of personal information from members and prospective members. Below is a detailed explanation of each category:

Your personal information is collected through three main channels:

• Information you provide directly — when completing the registration form, submitting identity verification documents, interacting with the support team, or filling in any form within the platform.
• Automatically collected information — while you use the platform, our systems automatically record technical data such as your IP address, device type, access time, pages visited, and usage patterns. This is done using cookies and tracking technologies described in Section 7.
• Information from third parties — in certain circumstances, Money88 may receive supplementary information from payment service providers (to verify transaction status), identity verification service providers (to meet KYC/AML requirements), or law enforcement bodies with lawful authority to request such information.

We do not purchase personal data lists from third-party data providers for marketing purposes. All data we collect relates directly to your use of the Money88 platform.

Money88 uses the personal information collected solely for the following purposes. We will not use your data for anything outside this list without first obtaining your consent:

• Account Management: Creating and maintaining your account, verifying your identity, processing logins, and sending necessary account-related communications such as verification notices, security alerts, and important platform updates.
• Financial Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks), and withdrawals to the same payment methods. All transaction history is recorded for your reference and compliance purposes.
• Platform Service Provision: Enabling you to enjoy all platform features, including Live Casino, Sports Betting on the Malaysia Super League and EPL, table games, slots, and the VIP programme.
• Security & Fraud Prevention: Identifying and investigating suspicious activity, preventing money laundering, and protecting the platform and all members from fraud and cybersecurity threats.
• Legal Compliance: Fulfilling applicable legal obligations, including retaining transaction records for the required period and responding to lawful requests from relevant authorities.
• Platform Improvements: Analyzing aggregated usage patterns (not individual behavior) to understand which parts of the platform are most popular, where users encounter difficulties, and how the overall experience can be improved.
• Marketing Communications (with consent): Sending information about new promotions, special bonuses, and platform features to members who have consented to receive marketing communications. You may unsubscribe at any time.

Money88 does not sell or trade your personal data to any party for commercial gain. However, in the course of operating the platform, there are limited situations where sharing data with certain parties is necessary:

• Payment Service Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and banks supporting FPX are required to receive the minimum transaction information necessary to process your deposits and withdrawals. Each of these providers has its own privacy policy governing how they handle data.
• Live Casino Service Providers: Live casino providers such as Pragmatic Play Live and SA Gaming operate within the Money88 system environment and may process certain game session data. They are bound by strict data confidentiality agreements with Money88.
• Identity Verification Services (KYC/AML): To meet Anti-Money Laundering requirements, Money88 may use third-party identity verification services that receive the minimum identity information necessary to verify your identity.
• Legal Authorities: money88 will disclose personal information to legal authorities only when required by Malaysian law, or when we have reason to believe that such disclosure is necessary to prevent serious crime or protect public safety.
• Business Transfers: Should Money88 be involved in a merger, acquisition, or asset transfer, user data may be transferred as part of that transaction. You will be informed via a clear notice before your data becomes subject to a different privacy policy.

In all cases of data sharing with third parties, Money88 ensures that only the minimum necessary data is shared, and all third parties involved are bound by adequate data protection agreements. We do not compromise on this.

Protecting your personal data from unauthorised access, loss, or misuse is a top technical priority for money88. The security measures we have implemented include:

• 256-bit SSL Encryption for all data transmitted between your device and Money88 servers — no information travels unprotected.
• Data-at-rest encryption for sensitive information stored in our databases — even if someone were to gain physical access to the database, your personal data cannot be read without the appropriate encryption key.
• Strict internal access controls — only Money88 staff with a legitimate business need are granted access to personal data, and all access is logged for audit purposes.
• Regular security audits by our internal team and independent external security specialists to identify and address vulnerabilities before they can be exploited.
• Intrusion detection system (IDS) that monitors network traffic in real time for suspicious patterns.
• Incident response procedures clearly defined — in the event of a data breach, we have protocols in place to isolate the incident, assess the impact, and notify affected members in a timely manner.

Money88 retains your personal data only for as long as necessary for the purposes outlined in this policy. Our data retention schedule is as follows:

Once the applicable retention period expires, data will be permanently deleted or anonymised in a manner that prevents it from being linked back to you as an individual. This deletion process is carried out in accordance with established procedures and is periodically audited to ensure proper implementation.

The money88 platform uses cookies and similar tracking technologies to enhance user experience and analyze platform usage. Below is an overview of the types of cookies we use:

• Essential Cookies (Required): These cookies are required for the platform to function properly — including maintaining your login session, remembering language preferences, and ensuring security functions run smoothly. The platform will not work without these cookies and they cannot be disabled.
• Performance & Analytics Cookies: Used to analyse how members use the platform — which pages are visited most, how long sessions last, and where users encounter difficulties. This data is used in aggregated form to improve the platform and is not used to identify individuals.
• Functional Cookies: Remembering your preferences and settings while you use the platform — such as your odds display preference, language setting, or favourite menu layout. This allows for a more personalised experience every time you log in.
• Security Cookies: Helps detect unauthorised access attempts, identify suspicious sessions, and protect your account from CSRF attacks and other security threats.

You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect platform functionality. If you disable all cookies, you may be unable to log in or use some platform features properly. For guidance on managing cookies in your browser, please refer to your browser's help section.

As a money88 member, you have five key rights regarding the personal data we hold about you. All of these rights can be exercised free of charge by contacting our support team:

• Right of Access: You may request a copy of all personal data Money88 holds about you at any time. The request will be processed within 5 business days and the information provided in a readable format.
• Right to Rectification: If any data we hold about you is inaccurate or out of date, you have the right to request a correction. For example, if your phone number or email address has changed, you can update it directly in your account settings or through support.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data — for example, when the data is no longer needed for the purpose it was originally collected, or when you withdraw the consent on which the processing is based. This right is not absolute and is subject to applicable legal data retention obligations.
• Right to Object to Processing: You have the right to object to the processing of your data for direct marketing purposes at any time, and for other purposes based on legitimate interests in certain circumstances. Objections to marketing will be actioned immediately.
• Right to Data Portability: You may request the personal data you have provided to Money88 in a structured, machine-readable format for the purpose of transferring it to another service should you choose to do so.

Money88 takes child protection very seriously. This platform is intended for individuals aged 18 and above only, and we do not knowingly collect or store personal data from minors.

• Our registration process requires confirmation that you are at least 18 years of age.
• Should we discover or be notified that data belonging to an individual under the age of 18 has been inadvertently collected, we will promptly take steps to delete that data and close the account in question.
• Parents or guardians who believe their child may have registered or used the Money88 platform without valid consent should contact our support team immediately at support@money88-bangla.com. We will respond promptly.

We also encourage parents and guardians to use appropriate parental control software to prevent minors from accessing online betting platforms. This is part of a shared responsibility we take seriously alongside the Malaysian community.

Money88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or added platform features. The amendment notification procedure is as follows:

• Minor amendments (language clarifications, spelling corrections, additions that do not alter existing practices) — updated without separate notice; the "Updated" date at the top of the page will reflect the change.
• Minor amendments (changes to how certain data is used or shared) — in-platform notification at least 14 days before the changes take effect.
• Major amendments (fundamental changes to data usage principles, the addition of new usage categories, or changes that affect your rights) — an email will be sent to all active members at least 30 days before taking effect, with an explanation of what has changed and why.

If significant amendments are made and you do not agree with them, you have the right to close your account and withdraw all eligible balances before the changes take effect, with no penalty. The current version of this Privacy Policy is always accessible on this page.

If you have any questions, concerns, or complaints regarding how Money88 handles your personal data, we encourage you to contact us directly. We are committed to addressing all privacy-related enquiries seriously and thoroughly.

• Email: support@money88-bangla.com — use the subject line "Privacy Enquiry" to ensure your email is routed to the team responsible for privacy matters.
• Live Chat: Contact the in-platform 24/7 support team and indicate that your enquiry relates to the privacy policy or a data rights request.
• Response Time: Privacy-related enquiries will be acknowledged within 24 hours and resolved within 5 business days. More complex cases may require up to 14 business days — you will be informed if this applies.